Help Articles are product support tips and information straight from the Exelis VIS Technical Support team developed to help you use our products to their fullest potential.

Calling a custom project build script in IDL 8.2 and later


You can call a custom IDL Project build script or command from the IDL Workbench (v8.2 or later) as follows: 1.) Open the Project Properties dialog for your IDL project (right click on your project in the Project Explorer view and then select the Properties menu item. 2.) Then select the IDL Build Properties item on the left pane. ... more »

DEM Extraction from Radarsat-2 Data in SARscape


To extract a Digital Elevation Model from Radarsat-2 datasets in SARscape 5.1, one would use the general steps outlined below. Note that some of these steps include multiple sub-steps that are separated so that multiple tools would be needed in earlier versions of SARscape. 1. Import your two Radarsat-2 datasets into SARscape. For ... more »

Error message: “The requested operation requires elevation”


Problem: The error message “The requested operation requires elevation” appears for some Windows 7 users when starting ExelisVIS products, especially after unzipping the software.  Solution: Usually it is enough to simply activate the “Run program as administrator” option for the program IDL84 and ENVI52 with the ... more »

Installationsproblem “Der angeforderte Vorgang erfordert erhöhte Rechte”


Problem: Die Fehlermeldung - "Der angeforderte Vorgang erfordert erhöhte Rechte” erscheint bei einigen Windows-7-Nutzern beim Aufruf von ExelisVIS Produkten, besondern häufig kommt es nach dem unzippen der Software vor.  Abhilfe: Meist genügt es, bei dem Programm IDL84 und ENVI52 die Option “Programm als ... more »

iTools displays "No Valid LangCat"


Problem:  If you are using iTools to visualize some data (for example using iimage), it is possible for all the menu items to say "No Valid LangCat" instead of what they should say. Solution: This usually indicates that IDL is unable to find the catalog files located in the directory shown below: IDL_DIR/resource/langcat/itools There ... more »

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Exelis VIS Technical Support Policy Updates


Maintenance Program Changes and Reminders: All customers must be current on maintenance to receive ... more »


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