Solution Center
Use the tools below to find answers to common questions.
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Installation & Licensing FAQ
Find answers to commonly asked licensing & installation questions.
Product FAQ
Find answers to commonly asked product related questions.
Help Articles
Browse a list of recent Help Articles, tricks, and advice for using ENVI, IDL, SARscape and E3De. Help Articles were formerly called Tech Tips.
Platform Support
View system requirements for Mac, Unix, Linux, and Windows systems.
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Upgrade Central
Upgrade your license and/or software - Login required.
IDL Product Help
Find the resources you need to use IDL effectively.
ENVI Product Help
Find the resources you need to use ENVI effectively.
Contact us by phone
If you are in the US or Canada, contact a technical support representative by phone at 303-413-3920. Find tech support phone numbers for the rest of world here.
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Useful information to provide when requesting technical support from Exelis Visual Information Solutions.
Software Maintenance
You’ll find many benefits from being a loyal user of IDL or ENVI. Your continued use, valuable feedback, and steadily growing requirements for new functionality help us to make our products leaders in the industries they serve. By maintaining your maintenance contract you will continue to enjoy benefits like free software updates, technical support, and access to an account manager.
Learn more about software maintenance. >